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DEXIS Digital X-ray System

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Insights from a dental IT professional

Posted by Team DEXIS

FFeld1The DEXIS™ team enjoys hearing from dental professionals who contact us about how digital imaging has improved their practices from both a clinical and business perspective. Recently, we heard from Forrest Feld, an IT professional from Seminole, FL, who installs and troubleshoots technology in dental offices. He shared some interesting insights on dental offices that have finally switched from their troublesome imaging systems to DEXIS.

“Some of these customers start by calling their equipment representative and asking for the cheapest system,” he says. “They don’t ask, ‘What is the best?’ Then, when they start having problems, such as glitches due to software incompatibility and insufficient beta testing on the part of the manufacturer, they call me to ask why.” He says that these dental offices use the less expensive imaging system until frustration sets in, and sometimes they switch to yet another system, and then, eventually, they switch to DEXIS, which is the system that Feld recommends. 

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Topics: DEXIS, Digital Imaging, DEXIS Platinum Sensor, Digital Sensor, DEXIS Digital Radiography, DEXIS Software, Imaging Software

Winning doctor has a winning training day

Posted by Team DEXIS

Dr_Brockman_Team_winTraining day is always exciting for Brenda Hornby, RDH, a Certified DEXIS Instructor. Bringing a new DEXIS™ system to Dr. John Brockman’s office in Lone Tree, Colorado, gave her even more satisfaction, because he is not only a new member of the DEXIS family, but also winner of the 2014 Win DEXIS Sweepstakes!

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Topics: DEXIS, DEXIS Platinum Sensor, Digital Sensor, DEXIS Sensor, Digital Radiography

Winning smiles and winning contests

Posted by Team DEXIS

Ellis_2After 37 years of helping patients maintain their winning smiles, Dr. David Ellis also has a winning track record with contests. After winning a DEXcam™ intraoral camera just a few years ago, most recently, he won a CariVu™ caries detection device as part of the company’s 2014 Win CariVu sweepstakes. Dr. David, along with his son, Dr. Jonathan Ellis, already began using it in their Hopewell, Virginia dental practice. Julia Ellis, office manager and Dr. David’s wife, noted that they had considered scheduling a CariVu demonstration, but she added, “Winning is much better!” She also said that in the short time since they have had this near infrared technology device in the office, “We have used it to verify cavities found on X-rays. Dr. Jonathan has also used it on several young adults with numerous incipient lesions as an additional detection and educational tool.”

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Topics: DEXIS, Digital Imaging, Caries detection, CariVu, Dental diagnosis

Use ALL your images to help gain insurance coverage

Posted by Team DEXIS

drlougraham2The process of insurance authorization and payments can be challenging both for the dental office and patients. Denial of claims is all too often a response from an insurance company, and the question is, how do we get more acceptances for our procedures?  Seeing is believing, and comprehensive imaging — X-ray, camera, and more — can be the key to achieving coverage. For one of Dr. Lou Graham’s patients, a CariVu™ image helped to change a denial to acceptance. CariVu, the transillumination technology caries detection device, can be used to identify occlusal, interproximal and recurrent carious lesions and cracks, even at the beginning stages.

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Topics: DEXIS, Caries detection, CariVu, Dental diagnosis

Beaming about radiation-reducing DEXshield

Posted by Team DEXIS

john_james_headshot_webTeam DEXIS recently sat down with Dr. John James of West Lafayette, IN for a conversation about his positive experiences with DEXshield™. Here’s what he had to say:  "When I was looking for a digital X-ray system, my biggest requirement was an increase in diagnostic capacity — with DEXIS, I was able to achieve that immediately. I also wanted to be able to attain a more comfortable fit for patients. DEXIS Platinum sensors offered that attribute, as well. Now, after using the system for a while, I have realized that not only are we getting a more comfortable fit, we are also needing fewer retakes due to the size and shape of the device and also the holding system, which is very well designed. But there's more to the system!

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Topics: DEXIS, Digital Imaging, Dental Radiography, DEXIS Digital Radiography, Lowered Radiation, DEXshield