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What’s stopping you? Advice for Dentists using PSP

Posted by Team DEXIS

Content provided by Eileen Boren, RDA and Certified DEXIS Instructor

DEXIS_Platinum_sensor_close_upI recently trained a dental office in Washington state where the doctor was moving from an older imaging software to DEXIS® Imaging Suite software. While there, he pulled me aside to ask my opinion of intra-oral sensors. He was using a popular phosphor plate (or PSP) system, had been for many years, but the change to DEXIS software had him thinking about direct digital technology. His question for me was, “Should I replace my phosphor plates with a sensor, and what do I gain if I do?”

I started by telling him something he already knew: Let’s face it—phosphor plates are just as uncomfortable as film. When I began using DEXIS, I quickly discovered the unique design of the sensor made such a difference in the experience of my patients even when taking vertical bitewings and pedo images. Then the Platinum sensor came out, and it offered even more comfort. Plus, this sensor is truly “one size fits all” making it more economical than owning multiple sensors of different sizes. I knew he’d like the “bottom line” aspect of a single-sized sensor.

Another message I had for this dentist is the remarkable advantage of a DEXIS® Platinum sensor over a phosphor plate system and that is time savings; especially in a fast-paced practice like his, this is a huge consideration. A sensor with instant images for procedures such as endo and implants is a must-have. Who wants to be waiting in a sterile field while an additional assistant has to unwrap and feed a phosphor plate into a machine?

And then there’s the great image quality of DEXIS. In radiography, the better the image, the better the ability to make a proper diagnosis. So, I told him about another office I recently trained. A new patient had digital X-rays sent to the office from her former dentist. They were blown away with what they could see on the images. When they found out the X-rays were taken with a DEXIS Platinum sensor, they immediately called their local DEXIS representative and are enjoying their system.

The topic turned to costs. While I think that initially the investment in a sensor can be a consideration, phosphor plates have their own associated costs. Each time they are used, they lose some of their integrity and have to be replaced, especially after they are scratched or chewed on. They also have disposable barriers that are used each time you take a radiograph with them. Then there’s the salary paid to your staff to unwrap, load and rewrap them. It’s much like the labor cost associated with film processing. All of these costs continue to add up over time.

At the end of the conversation, I advised the doctor that considering the advanced technology of DEXIS, he should move forward with a DEXIS sensor and keep the PSP system as a backup. Having worked in an office that made this exact transition, I knew from my own experience that initially having his old familiar system would give him peace of mind. I also knew that it would not be long before he and his team would prefer using the sensor and the images it takes. He would soon realize that he didn’t need to live in both the PSP and true digital sensor worlds. DEXIS is really all he needs.

To learn more about the benefits of moving to DEXIS, visit


Articles authored by dental professionals posted on this page represent the views of that particular author and may or may not reflect the views of DEXIS. In some cases, authors may be compensated for their content.

Topics: DEXIS Sensor, Dental Radiography, Dental Digital Sensor